Terms & Conditions

Please read these terms and conditions before booking your appointment.  Paying the deposit for your appointment means that you agree to the terms listed below. 

  • All booking deposits will be 50% of the quoted price or a minimum of £20.
  • Until your deposit is paid your appointment is not secure
  • Deposits need to be paid with 24 hours of booking the appointment otherwise I will offer the slot to the next person who wants it.
  • All deposits are non refundable 
  • If you want to reschedule or cancel the appointment you need to let me know 14 days before hand.
  • If you let me know after the 14 day period there will be a rescheduling fee 
  • If you reschedule the appointment more than once you will have to pay the deposit again.
  • Deposits can either be paid directly to me, into my bank account or via friends and family on PayPal.
  • All prices are quotes until I actually see your hair.
  • If your maintenance appointment over runs because of the amount of work that needs doing you will be charged £20 per hour after on top.
  • You are entitled to one free 30 minute consultation in person with me about your hair.
  • If you wish to come back for further consultations these will be charged at £20 per hour.
  • If having  human hair extensions made I need to purchase the hair at least 2 weeks before your appointment to give me time to make the extensions for you.
  • Please be on time to your appointment. If you are late we may not be able to finish the work on time and you will have to book and pay for another appointment to get the work finished.
  • If you are late and the appointment over runs you will be charged for the extra time at a rate of £20 per hour. 
  • You may pay for work to be done in interest free instalments. Please contact me to arrange a payment plan.
  • If paying by instalments and you change your mind the money is non-refundable.
  • If we are doing your hair over more than one appointment you  need to pay a deposit for each appointment and pay for the work carried out at the end of each appointment.